Afaf Marbouh, Author at Apsynergy

Apsynergy and FinDock Join Forces

Posted on April 6, 2023 by Afaf Marbouh

Apsynergy and FinDock Join Forces

Introduction: FinDock and Apsynergy Partnership

FinDock, a leading payment management platform, and Apsynergy, a salesforce.org consulting partner based in France have recently formalized a partnership agreement.

FinDock's Payment Management Platform

The partnership between FinDock and Apsynergy makes perfect sense. FinDock’s payment management platform is a powerful tool that helps non profits manage their payment processes more efficiently, while Apsynergy’s expertise in Salesforce solutions complements FinDock’s offering by providing clients with comprehensive, end-to-end solutions: Salesforce and Findock configuration and deployment.

Expanded Range of Services and Solutions

One of the key benefits of the partnership is that both companies will work together to promote their joint services and solutions to potential clients, leveraging each other’s strengths to expand their reach and customer base.

Moreover, the partnership also includes enablement, which means that Apsynergy will receive training and support from FinDock to ensure that they are up-to-date on the latest features and functionalities of the payment management platform. This will enable Apsynergy to provide even better service to their clients and ensure that they are getting the most out of the platform.

Apsynergy and Vera Solutions Team Up: Partnership announcement

Posted on January 27, 2023 by Afaf Marbouh

Apsynergy and Vera Solutions Team Up: Partnership announcement

Apsynergy, leading Salesforce.org systems integrator based in France is excited to announce its partnership with Vera Solutions, a social enterprise providing cloud and mobile solutions that help social sector organizations better track their impact.

An Introduction to Amp Impact

Amp Impact is a powerful and innovative product that is specifically designed for the social sector, and it runs on the Salesforce platform. The goal of Amp Impact is to increase transparency between donors and implementers, while also helping funders understand the impact of their grants. It does this by providing a centralized, cloud-based system for tracking and analyzing data related to funding and program implementation.

Apsynergy's Role in the Partnership: Implementing and Supporting Amp Impact

As an implementation partner, Apsynergy will be responsible for referring prospective clients to procure subscriptions/licenses from Vera directly. In addition to referring clients, Apsynergy will also be providing technology implementation and integration, training, and support services to support the implementation of Vera’s cloud-based software for clients. This partnership will allow Apsynergy to expand its offerings and provide a wider range of solutions to its clients.

We are confident that this partnership will bring significant benefits to France based associations, foundations, non profits. We are excited to see the change that Amp Impact will have on the social sector here. If you are interested in learning more about Apsynergy and Amp Impact and how it can help your organization, please don’t hesitate to contact us. We would be more than happy to provide you with more information and answer any questions you may have.

How to connect Mailchimp and Salesforce with Zapier

Posted on November 14, 2022 by Afaf Marbouh

How to connect Mailchimp and Salesforce with Zapier

Hello Apsynergy Learners!

The topic of the day: How to connect Mailchimp and Salesforce with Zapier

Only available in french

Here is what you will learn in this free salesforce training course:

What is Zapier?
What can be automated with Zapier?
Zapier vocabulary
The tools integrated in Zapier
How to create your first Zap?
Connect mailchimp and salesforce with zapier and create a first campaign?
Add a member to a campaign and synchronize with Salesforce

Apsynergy Learning’s goal is to onboard as many Salesforce professionals to join the platform and learn salesforce for free! Why because we believe in the Salesforce Ohana principal and want to share our knowledge with young professionals and who knows maybe they will be happy to work with us and on board one of our projects! We always need new skilled Salesforce developers and therefore we believe that by sharing great content we can create a vibrant community of Salesforce developers in English as well as in French. We believe that the french Salesforce community deserves to have access to high-quality free salesforce training and be able to learn salesforce for free. While doing it in French we thought it was too bad not to share it also in English.

Apsynergy can develop on-site and online custom training for its customers, we will also continue to release free salesforce training content every month. You can always stay up to date with new Videos by subscribing to our YouTube Channel

In this Video, Raphael Wulff, salesforce coach, founder, and CEO at apsynergy.com a 10 years salesforce certified partner will tell you all you need to learn about connecting Salesforce with Mailchimp using Zapier. Joining the Apsynergy Learning platform is entirely Free. You will access Free Salesforce Training Videos, Presentations, and Quiz. Every month Apsynergy helps you learn salesforce for free.

Apsynergy Learning is a Free Salesforce training platform for salesforce developers or even beginners willing to educate themselves and progress in their professional path to become a salesforce expert. Apsynergy’s learning mission is to help everyone build a career, learn Salesforce for free and keep learning, progressing every week, one salesforce learning session at a time. Apsynergy learning will publish free salesforce training every month in French and English.

We would be very grateful if you could share this blog post with your friends and colleagues willing to learn more about Salesforce and especially today about connecting Salesforce and Mailchimp using Zapier

We would love to receive feedback and questions in the comments section.

Thanks for your interest, make sure you subscribe to our YouTube Channel to be aware every time we release free salesforce training content.

#salesforce #salesforcetraining #salesforcecoach #crm #salesforceclass #salesforcecours

Raphael Wulff Salesforce Coach and Apsynergy Founder Salesforce Certified Partner Apsynergy is a Salesforce.org partner Book a meeting with me here: Calendly.com/raphael-apsynergy apsynergy

My session program for Salesforce North Africa Dreamin 2022

Posted on October 7, 2022 by Afaf Marbouh

My session program for Salesforce North Africa dreamin 2022

Here are the sessions I will attend and some context about my pitch about Salesforce remote project management?

I just can’t wait for North Africa Dreamin to happen for multiple reasons. The first one is that Apsynergy has many important team members based in Morocco and I will be able to see everyone, sit down, take the time to have a drink, and share a meal with everyone. We meet every morning on google meet, but I enjoy it so much when we can meet, especially doing it in Morocco, one of the special places in the world I always enjoy visiting. It’s not often that I can meet with the people I work with everyday and I am really looking forward to it. Cannot wait to share these special moments with the team and the whole North African Salesforce community. Ohana spirit is really part of the Moroccan legendary culture and hospitality and hopefully we will respect these values by welcoming the ones visiting our booth in a special way, I will not say more (teaser 😉 I am really glad that Salesforce took this initiative as the Salesforce ecosystem in North Africa is really lively and deserved this opportunity to gather up, meet and build the future. The future is a massive net of opportunities for your Salesforce professionals looking to build their career. North Africa represents a massive nearshore employment opportunity, sharing the same time Zone with most European countries. Africa itself is going under very fast development and local companies are also using Salesforce. I believe that Apsynergy can play a role having already 10 year experience running successful projects for global customers using a near shore pool of resources based in North Africa. This is the reason why I have chosen to speak about Salesforce remote project management. I will share organizational tips as well as tools I use on a daily basis to efficiently manage the team, client project and the information flow. Covid has changed the world and we believe that the remote work trend will stay. The reasons are diverse, but the main one is simply that there is a massive demand and now shortage of skilled Salesforce resources and the forecast are all pointing in the same direction. A new study from IDC shows that the salesforce economy will create “9.3 million new jobs and $1.6 trillion in new business revenues worldwide by 2026”

For the last 10 years, Apsynergy has worked with a large number of Salesforce consultants based in Morocco for over 7 years with great success. Working with leading non profit and IT organizations. I will be sharing about Salesforce Remote project management on stage and share with the community and try to answer the question, is setting up and running a 100 % remote Salesforce development team works? You can check Speech schedules here. No time has been announced at the time I am writing this article. Indeed at Apsynergy we have been working remotely way before the Covide disrupted our lives and we will continue to do so and expand. We believe that near shore team recruitment and project management has great advantages, sharing the same time zone and for the French, very often sharing the same language and that makes a massive difference to offshore complex project management. North Africa Dreamin is the perfect event to share about this topic, because so many future Salesforce professionals based in North Africa have been already working remotely, they gained great experience. I believe that the success of remote teams and complex project management is largely dependent on how the team is animated on a daily basis and what tools are used to manage the project and all aspects of being a remote employee. Expectations and overall daily organization has to be different with remote teams on both side, customer and team and this is why properly tooling is so important.

In this post I also would like to share with you what will be my program during the North Africa Dreamin event that will take place in Casablanca on the 22nd October. I will share here the session I want to attend, so you can also make your choice, prepare your day and hopefully we can maybe sit together and have a chat while sharing a delicious Mint Tea ! Actually that is a whole other reason why I am so happy that the first North Africa Dreamin salesforce event is held in morocco ! Yes, the local renowned mint tea of course. I find Moroccan mint tea so delicious, I just can’t stop drinking it when I am in morocco. Very sugary, but this taste is really unique ! I really hope we can share one together.

Useful resources to organize your North Africa Dreamin day:

Event Agenda: https://northafricadreamin.com/fr/agenda/

Speakers list: https://northafricadreamin.com/fr/animer-une-session/

Book your ticket here: https://northafricadreamin.com/fr/ticket/

Now here are the sessions that I will attend, looking forward to see you there and do not hesitate to say hi!

Day 1:

https://northafricadreamin.com/sessions/accelerating-digital-global-citizenship-education-with-salesforce-powered-programs/

This is a key topic for the world, not just for Salesforce. Global citizenship is a reality for a very small part of the population and yes Digital is accelerating this trend and I am really interested to hear about the speaker’s perspective on this topic.

https://northafricadreamin.com/sessions/appexchange-what-does-it-take-to-publish-your-app/

I have been cooking App ideas for years so I am really looking forward to this session and taking some notes ! The App exchange is a great ecosystem and potential massive opportunities for smart ideas to flourish. There is a massive need for Localized applications in Europe.

https://northafricadreamin.com/sessions/solve-your-reporting-challenges-with-formulas/g

I love solving problems and I love formulas, so this session was perfect. More seriously I like finding ideas and shortcuts for my customers and this session is perfect !

Talent acquisition is the cornerstone of Apsynergy business and capability to strive. Acquiring and keeping new talents is so important and keeping the engagement high for long is key, so really looking for that session.

I really hope we can meet and share during these sessions, please do not hesitate to stop me and say hi. I will also be sharing our free salesforce training session program available in both French and English to our community of salesforce professionals. We designed this platform for internal purposes and decided to open it to everyone for free so we can continue to onboard more customers and more salesforce consultants in the easiest way possible. This is also one of the important tool we are providing to our remote teams so they can decide to continue learning, consume our content when they feel they need it, and prepare their future certifications using our free Salesforce Training Library. This event will also be a great opportunity for me to gather feedback about the Apsynergy Learning platform.

I have created Apsynergy a bit more than 10 years ago and we are now one of the leading independent (and this word is important) Salesforce Integrator working with global IT and Non Profit organizations, delivering high quality Salesforce project management and development using global remote skilled Salesforce team pools for clients of all sizes.

I am so much looking forward to meeting my amazing team in Morocco, cannot wait to meet the North African community and come back pumped with that amazing Ohana energy and I have no doubt will bubble out of this event !

A bientôt

Raphael Wulff

How to become a Salesforce consultant?

Posted on September 15, 2022 by Afaf Marbouh

How to become a Salesforce consultant?

Hello Apsynergy Learners!

The topic of the day: How to become a Salesforce consultant?

Only available in french

Here is what you will learn in this free salesforce training course:

Raphael Wulff Salesforce coach, Salesforce trainer for more than 10 years shares with us some tips to become a Salesforce consultant!

Apsynergy is a Salesforce integrator based in France and has been helping IT companies as well as charities, associations and foundations on Salesforce for 10 years. Apsynergy helps you to evolve your Salesforce architecture for projects of all sizes.
Salesforce developers and administrators recruitment with several models available (France, Nearshore, Offshore).

This Apsynergy Learning Q&A session is available in a new format! Different from the free Salesforce training offered on Apsynergy Learning, we will answer all the questions we are often asked about building a career around Salesforce.

Apsynergy is a French Salesforce integrator working mainly with the Non Profit and IT sectors. Raphael Wulff has been a Salesforce consultant for more than 10 years and works with companies of all sizes on Salesforce projects, recruiting Salesforce resources on a contract basis and providing customized training online or on site.

How to become a Salesforce Consultant?

I will answer the question ‘How to become a Salesforce Consultant’. Please let me know in the comments if you like this new format.

Apsynergy Learning is a free Salesforce training course that goes live every month! Please subscribe and click on the bell to be notified of the latest training.

The question I’m going to answer today is simple, How do I become a Salesforce Consultant?

To become a Salesforce consultant you need to combine theory with practice. Putting acquired theoretical knowledge into practice allows to solidify these expertises.

For the theoretical part, the best way is to become a certified Salesforce administrator. Indeed, the Salesforce Administrator certification is a prerequisite for many consultant-type certifications, such as Sales Cloud Consultant, Service Cloud Consultant, Non Profit Cloud Consultant or Education Cloud Consultant.

To pass the certification, you can use Focus On Force (a paying site but reasonable in terms of price), but also the official content via Trailhead or Apsynergy Learning, specifically for French-speaking consultants.

Salesforce also maintains the official study curriculum for the certification: the “Exam Guide” whose links are provided in the description. You have one Exam Guide per certification. These guides are the basis of the topics you will need to master for each certification.

For the practical part, you can quickly do some volunteer work for associations that use Salesforce. Salesforce is used by associations to :
manage fundraising (donations/donors)
manage association projects
manage services to beneficiaries.

This is how I started my career as a Salesforce consultant.

Other possibilities to start on the practical side and if it applies to you: apprenticeship, internships or directly a job as a freelancer, in permanent employment and/or remotely.

Practice is a must. Example: Nothing is better than importing, updating or exporting data via this tool to learn how to use dataloader.

Specialization
Once you’ve gained some experience, you’ll need to find your own niche to become a go-to Salesforce expert applied to a given domain.

This won’t stop you from doing more general Salesforce assignments, but when a specific need materializes, your profile will more easily catch the eye of Salesforce customers and partners.

That’s it! I hope to have answered your questions, ask them in the comments and we will answer them. Thanks and see you soon!

Why should you become a Salesforce developer?

Posted on September 15, 2022 by Afaf Marbouh

Why should you become a Salesforce developer?

Hello Apsynergy Learners!

The topic of the day: Get in the Know About Becoming a Salesforce Developer

Only available in french

Here is what you will learn in this free salesforce training course:

Raphael Wulff Salesforce coach, Salesforce trainer for more than 10 years shares with us some tips to become a Salesforce developer!

Why become a Salesforce Consultant?

Apsynergy Learning offers free Salesforce training every month! Activate the notification bell to be informed of our new training courses!

First element of answer: the demand is strong and constantly increasing.

The demand exceeds the supply, it’s simple I am contacted several times a week for 10 years for positions in the Salesforce universe. The demand is high, salaries are competitive and employers are flexible: many opportunities in Remote, Freelance or Permanent. So it’s easy to choose the right work style and get a competitive salary in your job pool.
Competitive remuneration and evolving salaries are the consequence of this high demand.
Over 10 years ago, these reasons led me to Salesforce. Ten years later, demand continues to grow and Salesforce is now deployed on every continent and in every language.

Second element of the answer: the cost and accessibility of training

Innovation at Salesforce doesn’t stop with their technology and the invention of the Software as a Service business model. The Salesforce community is very active, and you’ll find many caring people in the ecosystem. These strong values are reflected in the training tools that are available for free.

The third element of the answer is that the Salesforce model is sustainable. It’s an established technology that continues to expand.

Since its inception, Salesforce has generated virtually unparalleled growth. In 2021, Salesforce will again generate astronomical growth for a company of its size: 24% to reach a record revenue of over $20 billion. 90% of the 500 largest companies (the “Fortune 500”) say they will use Salesforce in 2022, it was 83% in 2017!
I invite you to type in google “salesforce economic performance” to see for yourself. The consequence of this exceptional performance is to have visibility on the years to come and to be able to say with confidence that Salesforce technologies will continue to be strongly used in the years to come and therefore that the demand for qualified resources will continue to be fueled by the many existing customers and the new customers to come.

The last element of the answer I want to address is the sustainability of a Salesforce career, how it will evolve over the long term.

By 2020, Salesforce had already made 62 acquisitions for a total of $49 billion. Each acquisition is reflected in a new integration, a new cloud, new features: Marketing cloud, Salesforce….

Each acquisition represents new opportunities for certification and specialization for a Salesforce professional, who can then evolve his or her career path and specialize in topics that affect them.

Why is Salesforce a great CRM for associations and NGOs?

Posted on September 15, 2022 by Afaf Marbouh

Why is Salesforce a great CRM for associations and NGOs?

Hello Apsynergy Learners!

The topic of the day: Why is Salesforce a great CRM for associations and NGOs?

Only available in french

Here is what you will learn in this free salesforce training course:

In this video, Raphael Wulff, Salesforce Coach and founder of Salesforce integrator apsynergy.com, explains why Salesforce is the CRM best suited to the needs of associations and foundations and, more generally, to all nonprofit organizations that want to better manage the collection of donations, the allocation of funds, or the management of communications with donors. Raphael Wulff Salesforce coach, Salesforce trainer for more than 10 years explains it all on Salesforce.org.
Apsynergy also offers free training for associations and foundations using Salesforce

Apsynergy also offers free training for associations and foundations using Salesforce:

Free salesforce training, salesforce.org, salesforce non-profit, free salesforce course, salesforce professional training, salesforce for associations, salesforce nonprofit, Salesforce integrator, Salesforce en Français, salesforce courses

Salesforce trainer: www.apsynergy.com – Free online and custom salesforce training on demand.
Salesforce France integrator : Apsynergy can help you evolve your Salesforce architecture for projects of all sizes.
Salesforce developer recruitment agency: Apsynergy helps you recruit your Salesforce developers and admins

Zoom and Salesforce integration

Posted on September 3, 2022 by Afaf Marbouh

zoom and salesforce integration

How to set up zoom and salesforce integration

Zoom is a video conferencing platform that can be used through a computer desktop or mobile app, and allows users to connect online for video conference meetings, webinars and live chat.

Salesforce native zoom APP

As a salesforce user, you are probably wondering, is there any salesforce and zoom integration available?

Salesforce is already a widely used CRM and marketing platform, with Zoom now being added as an additional integration. With this native integration, users can host Zoom meetings without having to log out of their salesforce platform.. Zoom app is available throught the Salesforce AppExchange and the Zoom Marketplace

Benefits of integrating salesforce with zoom

This integration will allow you to:

Start an instant zoom meeting from an event, lead or contact page.
Synchronize any zoom meeting to salesforce automatically updating records.
automate syncing zoom webinar attendee information and webinar registration.
Feature to connect with google calendar.

Set up Zoom for Salesforce

Below is a list of steps to be followed to install and set up the zoom application in your salesforce instance:

Install App: from AppEXchange click on “Get it Now” and install the App
Configure zoom app in Salesforce: login to zoom web portal as an account administrator and genarate the ” API KEY” and “API secret” that will be used to connect your salesforce instance with zoom.
Set up user access: by default, all users have the permission to use the salesforce connected app, however you can change the default permission to limit access to specific users in your organization.

Salesforce and Zoom Webinars

The Zoom integration automatically creates Salesforce campaigns when you create Zoom webinars, and uses the webinar name as the campaign title.

You can:

View approved, blocked, pending registrants.
Approve or deny registrants.
Add webinar registrants as campaign members.
Create new leads.

You can register attendees by:

Login in into the zoom web portal, schedule a webinar; and sendig the registration link to the attendees
Add contacts and leads to the selected webinar using the Add to webinar button.

You can register attendees by:

Login in into the zoom web portal, schedule a webinar; and sendig the registration link to the attendees
Add contacts and leads to the selected webinar using the Add to webinar button.

Salesforce.org How do Non Profit Cloud and Non Profit Success Pack (NPSP) work?

Posted on July 20, 2022 by Afaf Marbouh

Salesforce.org How do Non Profit Cloud and Non Profit Success Pack (NPSP) work?

Hello Apsynergy Learners!

The topic of the day: Salesforce.org
How do Non-Profit Cloud and Non-Profit Success Pack (NPSP) work?

Only available in french

Here is what you will learn in this free salesforce training course:

Creating a Salesforce.org instance with NPSP
Key Concepts
Contacts
Accounts and households
Relationships
Affiliations
Opportunities (Donations, Legacies, Grants, Membership)
Payments
Recurring Donations
Engagement Plans
Appexchange
Data Import
Automations with Flow Builder
Email Marketing/Email Campaigns
Customer Journey -> Membership Renewal Use Case

In this Video, Raphael Wulff, salesforce coach, founder, and CEO at apsynergy.com a 10 years salesforce certified partner will tell you all you need to learn about Salesforce Non profit Cloud. Joining the Apsynergy Learning platform is entirely Free. You will access Free Salesforce Training Videos, Presentations, and Quiz. Every month Apsynergy helps you learn salesforce for free.

We would be very grateful if you could share this blog post with your friends and colleagues willing to learn more about Salesforce and especially today about Salesforce Non Profit Cloud.

We would love to receive feedback and questions in the comments section.

Thanks for your interest, make sure you subscribe to our YouTube Channel to be aware every time we release free salesforce training content.

#salesforce #salesforcetraining #salesforcecoach #crm #salesforceclass #salesforcecours

Salesforce Flow et possibilités Low Code – Formation Salesforce Gratuite

Posted on July 11, 2022 by Afaf Marbouh

Salesforce Flow and Low Code possibilities - Free Salesforce Training

Hello Apsynergy Learners!

The topic of the day: Salesforce Flow and Low Code possibilities – Free Salesforce Training

Only available in french

Here is what you will learn in this free salesforce training course:

In this Video, Raphael Wulff, salesforce coach, founder, and CEO at apsynergy.com a 10 years salesforce certified partner will tell you all you need to learn about Salesforce flows. Joining the Apsynergy Learning platform is entirely Free. You will access Free Salesforce Training Videos, Presentations, and Quiz. Every month Apsynergy helps you learn salesforce for free.

We would be very grateful if you could share this blog post with your friends and colleagues willing to learn more about Salesforce and especially today about Salesforce flows.

We would love to receive feedback and questions in the comments section.

Thanks for your interest, make sure you subscribe to our YouTube Channel to be aware every time we release free salesforce training content.

#salesforce #salesforcetraining #salesforcecoach #crm #salesforceclass #salesforcecours

Apsynergy and FinDock Join Forces

Introduction: FinDock and Apsynergy Partnership

FinDock's Payment Management Platform

Expanded Range of Services and Solutions

Apsynergy and Vera Solutions Team Up: Partnership announcement

An Introduction to Amp Impact

Apsynergy's Role in the Partnership: Implementing and Supporting Amp Impact

How to connect Mailchimp and Salesforce with Zapier

Categories

Recent Posts

Hello Apsynergy Learners!

Here is what you will learn in this free salesforce training course:

My session program for Salesforce North Africa dreamin 2022

Categories

Recent Posts

Here are the sessions I will attend and some context about my pitch about Salesforce remote project management?

How to become a Salesforce consultant?

Categories

Recent Posts

Hello Apsynergy Learners!

Here is what you will learn in this free salesforce training course:

Why should you become a Salesforce developer?

Categories

Recent Posts

Hello Apsynergy Learners!

Here is what you will learn in this free salesforce training course:

Why is Salesforce a great CRM for associations and NGOs?

Categories

Recent Posts

Hello Apsynergy Learners!

Here is what you will learn in this free salesforce training course:

zoom and salesforce integration

Categories

Recent Posts

How to set up zoom and salesforce integration

Salesforce native zoom APP

Benefits of integrating salesforce with zoom

Set up Zoom for Salesforce

Salesforce and Zoom Webinars

Salesforce.org How do Non Profit Cloud and Non Profit Success Pack (NPSP) work?

Categories

Recent Posts

Hello Apsynergy Learners!

Here is what you will learn in this free salesforce training course:

Salesforce Flow and Low Code possibilities - Free Salesforce Training

Categories

Recent Posts

Hello Apsynergy Learners!

Here is what you will learn in this free salesforce training course: