Apsynergy maintenance services: Customer Testimonial

Thibaut Emler, Head of Fundraising, L214:

“Apsynergy’s Salesforce expertise allows them to simply and effectively explain bugs that we would never have understood otherwise.

I am learning a lot with Apsynergy because they put me in a position to apply solutions, empowering me as a Salesforce admin.

Apsynergy are low code/no code savvy, which is reassuring for us in that we can become independent and have a more reliable Salesforce org.”

 

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Salesforce Maintenance: What we provide


Thanks to multiple years managing complex Salesforce orgs for non profits, Apsynergy can help you maintain your Salesforce implementation for a smooth usage of the platform.



  • Solutions and best practices so that our customers can deploy and maintain their Salesforce implementation

  • Avoid unnecessary complexity since we are low code/no code orientated

  • Our goal is to ensure that your Saleforce org can scale by applying best practices

  • Update existing automation (Workflow, Process Builder, Flow Designer)

  • Maintain code (Apex, Lightning Web Components, Lightning Components)

  • Deploy changes from a sandbox to production

  • Advise on Salesforce evolution by exploring first new Salesforce native features

Benefits


  • No need to employ an expert in-house: Apsynergy will take care of your Salesforce implementation and on-going maintenance!

  • Our experts are all Salesforce certified and have experience dealing with Salesforce Maintenance

  • Apsynergy is specialized in nonprofit Salesforce: easier for us to understand your CRM requirements and digital goals

  • Apsynergy is specialized in nonprofit Salesforce: we are familiar with the most frequently used nonprofits apps such as NPSP, Online donation pages, etc.

How we will work with you


  • You can contact us via email or connect to our maintenance platform to add information to an existing "to-do", or you can create a new issue yourself if necessary, which will alert the Apsynergy team

  • We will hold a weekly 60-minute meeting with you in order to review pending issues, clarify requirements, explain solution we are implementing and agree on a priority of issues to work on